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Emergency Management   7 min read

Improving Capacity for Emergency Management & Response Personnel

December 19, 2022

As a facility manager or organizational leader, you must be prepared to face any emergency, from a chemical spill to a natural disaster.  

Even at the enterprise level, many facilities are missing or have inadequate tools for emergency response. The future of improving the capacity for emergency management and response personnel lies within visitor management software.

Emergency Management Solutions in VMS Systems 

Visitor management systems (VMS) are adapting to the growing need for response emergency management software. Better muster point solutions, evacuation tracking, and digital roll calls improve the response and capability of complex facilities in emergencies. 

This article explores four critical ways to improve emergency management and response. 

Capacity for Response

In an emergency, first responders need accurate information to act effectively. Emergency software integrates with your existing control systems to improve accuracy and response time. It also embeds state-of-the-art technology using cellular or WiFi networks. 

Real-time tracking and reports of all entries to your facility gives a clear view of who is in your building. This informs roll calls and headcounts, helping to keep teams safe and return to work faster. 

This efficient and accurate system helps emergency responders become more aware of missing employees and visitors faster, which is critical in any evacuation. It also reduces the number of personnel required to respond effectively to any given emergency. 

Employee monitoring

In a crisis, you must safely evacuate and account for each employee and visitor. iLobby ensures the capacity for emergency management and response personnel to function synchronously. 

Emergency mass notification software quickly alerts all employees in the building through various communication channels. Visitors are generally unfamiliar with your facility's muster points, so this communication is a good opportunity to send directions with a map. 

Evacuation tracking tools provide an excellent resource for reviewing drills and improving evacuation speed and practices. They also keep emergency response teams up to date by sending status updates between all linked smart devices. 

Remote emergency management

In addition to accounting for onsite individuals, syncing emergency management with your visitor management software allows users to manage emergencies remotely and in multiple locations. It will record activity even when an individual loses WiFi or cellular data access.   

Remote operation is especially valuable when a small team manages multiple locations. Or when emergencies happen outside regular hours when security or health and safety officers may not be onsite. 

Ensure ComplianceFederal regulations and organizations like the Occupational Safety and Health Administration (OSHA) require all workplaces to have strict emergency measures.  

Adherence to compliance requirements is necessary to protect your employees, visitors, and organization. Not to mention, it is the only way to avoid strict penalties and fines. 

Leveraging a visitor management system can help ease many compliance needs, reducing risk during (and after) emergencies or inspections. 

Emergency Response Guide

Prepare Your Facility for Better Incident Response 

Keep your organization prepared for any workplace emergency. Integrated emergency management software optimizes your facility's emergency structures and promotes alignment with health and safety regulations. 

Book your demo today to start digitizing your facility's emergency management process. 

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